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- From: christij@unix.asb.com (Joseph Christie)
- Subject: Re: Can we do programming without seeing the end user?
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- Organization: Just me and I'm not organized
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- References: <BYtKnOggyTxQ071yn@oslonett.no>
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- Date: Sat, 23 Mar 1996 21:58:45 GMT
-
- bollerud@oslonett.no (Svein Olav Mytting) wrote:
-
- >I know a lot of you programmers work far from the end-users. Some of you
- >work even far from your employer, which in turn lives far from the
- >customer.
- >
- >I sort of believe that sales and programming should be strictly
- >separate tasks. While a salesman should see his customer in person,
- >a programmer shouldn't do that.
- >
- >My simple question is this: To which a degree can software development
- >be done using electronic communication as the only contact with the
- >sales people and/or end users?
- >
- >Or, to put it another way: How special-tailored can an application be,
- >before the programmer has to physically be in the client's office?
- >
- >Or, yet another way: What is the cost, for a programmer,
- >of not meeting the end user physically?
- >
- >Experience with geographically split cooperation
- >customers / sales people / programmers
- >would be of major interest.
- >
- >And, one more thing: Are there good books around on this or related issues?
- >
- >Please answer by e-mail, or copy to e-mail if posting to group.
- >Note the cross-posting, be careful with postings of limited interest.
- >
- I could be wrong but I thought that the purpose of a computer was to make
- the end user's job easier to do. If you have no idea how they do their job,
- how are you going to make it easier with your program?
-
- Having written a few thousand lines of code a time or two, I find the end
- user is the one I want to talk to most. The best program in the world isn't
- worth the disk space it takes up if nobody uses it or if they can't figure
- out how it works and how it fits with their job.
-
- If you make the best candy apples in the world but you're working for
- someone in the popcorn business - how well have you done your job?
-
-
-
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